MC Assistant · Cantonese Service Enquiries

For enquiries about Methodist Centre services, this assistant combines spoken Cantonese with written replies in a Traditional Chinese interface. Visitors can ask about services, activities and membership applications, then follow up on the answers. It suits people who want to express a question first and explore the information gradually, including situations where sustained typing is inconvenient.

Choose how to ask

There are two input approaches.

• Direct voice: In direct voice mode, hold the button to speak and release it to send the recognized content.
• Review speech as text: In speech-to-text mode, the content goes into an editable field so names, dates or details can be checked before sending.

Questions can also be typed directly. Users can switch between asking immediately and reviewing their wording first to suit the situation.

Continue a conversation or revisit it

• Follow up on the same topic: Questions and answers appear in sequence, with replies appearing progressively. Users can add conditions or ask follow-up questions in the same conversation.
• New topics and retained history: A new conversation starts another topic, while the history list is ordered by recent updates and identifies conversations by their first question. Returning in the same browser lets users revisit retained enquiries and continue them, bringing scattered questions back into context.

Recording status and service scope

The interface distinguishes recording, preparing text and waiting for a reply. It prompts a retry when no speech is recognized and allows text input when the microphone is unavailable. If a previous message is still being sent, recognized text can remain in the input field for confirmation. These behaviours make the current stage visible and preserve an opportunity to check the wording.

The project provides enquiry assistance: speech is an input method and replies are written. History depends on records retained in the current browser. Activity registration and membership applications must still be completed through the relevant channels, and important service arrangements should be confirmed with the centre.